![]() ![]() Given the ubiquity of the platform, this helpline will explode and more details are needed. "With less than ten days to go for the first phase of polling, the details right now are sketchy to begin with. WhatsApp said PROTO will also encourage grassroots organisations to submit rumours circulating across different regions in India during the election period. This centre will review rumours in the form of pictures, video links or text in four regional languages including Hindi, Telugu, Bengali and Malayalam, other than English. The response will indicate if the information is classified as true, false, misleading, disputed or out of scope and will include any other related information that is available. The company said if a WhatsApp user shares a suspicious message with the tipline, PROTO’s verification centre will seek to respond and inform the user if the claim made in the message shared is verified or not. To do so, they have expanded their Check platform (developed for recent elections in Mexico and France) and integrated it with the WhatsApp Business API, to receive and respond to messages at scale. ![]() If it is a new rumor, it will take some time for the verification center to determine if it can be verified," a spokesperson from the company said. "If it is a known rumor the user will get a quick response. It said Meedan will maintain the database of rumours that will be processed and has developed the technology for verification of rumours. WhatsApp did not specify if it will publically disclose details of the work done and requests processed, if need be. WhatsApp said news consultancy Dig Deeper Media, and San Francisco based Meedan, which builds digital tools for verification and fact checking and has worked on projects like Electionland in the US and CrossCheck in France, are helping PROTO in developing the verification and research frameworks for India. ![]()
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